Hublle's WhatsApp CRM gives every agent and automation instant access to a customer's full history — their orders, lifetime value, previous conversations, tags, and notes. No more asking "what did they buy?" mid-conversation.
Hublle CRM is built specifically for WhatsApp-first D2C brands — combining Shopify order data, WhatsApp conversation history, and your own team notes into one unified customer record.
Every interaction a customer has had with your brand — across Shopify, WhatsApp, and your team — lives in a single scrollable profile. No tab-switching. No context lost.
"Before Hublle CRM, agents would ask customers to repeat their order number, what they bought, when it was delivered. Now the profile shows everything before the agent says hello — resolution time dropped from 8 minutes to under 3."
"When agents can see the customer's full history, they respond differently. They say things like 'I can see your last order was the Kurta Set — did you get that sorted?' Customers feel known. CSAT went from 67% to 91%."
"We have 4 agents on shifts. Before Hublle, handoffs were messy — customers would have to repeat themselves. Now each agent sees the full profile and notes. The experience is seamless no matter who picks up the chat."
Connect Shopify, and Hublle builds every customer profile automatically — orders, conversations, tags, CLV, and notes — all in one place.
