Verify COD orders on WhatsApp the moment Shopify receives them. Confirm address, convert to prepaid with a discount, and slash RTOs by 68% — automated, before the courier picks up.
A single RTO is not just a failed delivery — it's a compounding loss that drains margins order by order.
* Most merchants only count ₹120 (shipping). Real losses are significantly higher when you factor in repackaging, team time and product damage.
With Hublle reducing RTOs by 68%: ₹19,550 saved per month
A fully automated WhatsApp flow that handles the entire post-order COD journey — zero manual effort, no phone calls.
The moment a COD order is created in Shopify, Hublle fires an automated WhatsApp message — before it reaches your packing queue. The order is held until confirmed.
When the customer taps "Confirm", they're shown their delivery address and asked to verify it. Wrong address is the #1 RTO cause — catching it here prevents the loss before dispatch.
Once the customer confirms their address, Hublle sends a processing message and tags the Shopify order as "COD-Verified" — releasing it to your fulfilment queue.
After order confirmation, optionally send a payment link with a configurable discount (5–10% off). If the customer pays within the validity window, the Shopify order is automatically converted from COD to prepaid.
If there's no reply within your configured window, the order is flagged "Unverified" and held from dispatch. You control what happens next: reminder, auto-cancel, or manual review.
Enter your numbers and see exactly what Hublle saves you — month over month.
Know exactly what happened with every order — confirmed, cancelled, converted to prepaid, or unverified — all in one dashboard.
Most brands either call customers manually or use basic WhatsApp tools with no Shopify integration. Hublle does it all — automatically.
| Feature | 🔵 Hublle | 📞 Manual Calling | 💬 Basic WA Tools | 📱 Wati / Interakt |
|---|---|---|---|---|
| Auto-send on COD order placed | ✓ | Manual | Partial | ✓ |
| Order details included in message | ✓ | Verbal | ✗ | ✓ |
| Address confirmation flow | ✓ | Manual | ✗ | ✗ |
| COD → Prepaid payment link | ✓ | ✗ | ✗ | ✗ |
| Razorpay / Cashfree integration | ✓ | ✗ | ✗ | ✗ |
| Shopify order tag auto-update | ✓ | ✗ | ✗ | ✗ |
| Unverified order auto-hold | ✓ | Manual | ✗ | ✗ |
| RTO rate analytics dashboard | ✓ | ✗ | ✗ | Basic |
| Works with WhatsApp Business API | ✓ | N/A | ✗ | ✓ |
| Starting price | ₹999/mo | ₹15,000+/mo (team) | ₹500/mo (no Shopify) | ₹2,499/mo |
Join 2,000+ Shopify brands reducing RTOs, converting COD to prepaid, and saving lakhs every month with Hublle.
Trusted by Shopify D2C brands across India
"We were losing ₹2L+ monthly to RTOs. Hublle's COD verification cut our RTO rate from 28% to 8% in the first month. The WhatsApp flow is brilliant — customers respond within minutes."
"Almost 1 in 3 customers who get the payment link end up paying online. That's transformed our cash flow and dropped delivery failures to near zero."
"Our team made 60–80 calls a day just to verify COD orders. Now Hublle does it on WhatsApp. Our ops team is focused on packing instead of calling."