/* Sales + Support Problem & Solution — scoped under #sales-support
   Uses site design tokens from index.css / pricing.css (no global overrides). */
#sales-support {
  --ss-bg: var(--page-bg, #f6f8fc);
  --ss-surface: #ffffff;
  --ss-card: var(--white, #ffffff);
  --ss-text: var(--text-primary, #0a1628);
  --ss-muted: var(--text-secondary, #4b5e7e);
  --ss-line: var(--border, #e2eaf8);
  --ss-blue: var(--blue-600, #2563eb);
  --ss-blue-soft: var(--blue-50, #eff6ff);
  --ss-purple: #7457f6;
  --ss-purple-soft: #f3efff;
  --ss-green: #18a05e;
  --ss-green-soft: #ecfbf4;
  --ss-navy: var(--blue-950, #0a1628);
  --ss-shadow: var(--shadow-md, 0 4px 20px rgba(37, 99, 235, 0.1));
  color: var(--ss-text);
  background: transparent;
}

#sales-support .ss-section {
  padding: 84px 0;
  background: var(--ss-bg);
}

#sales-support .ss-wrap {
  width: min(1180px, calc(100% - 36px));
  margin: 0 auto;
}

#sales-support .ss-eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 12px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  font-weight: 800;
  color: var(--ss-blue);
  margin-bottom: 16px;
}

#sales-support .ss-eyebrow::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #22c55e;
  box-shadow: 0 0 0 5px rgba(34, 197, 94, 0.1);
}

#sales-support .ss-h2 {
  margin: 0;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: clamp(34px, 4.5vw, 58px);
  font-weight: 800;
  line-height: 1.03;
  letter-spacing: -0.04em;
  max-width: 900px;
  color: var(--ss-text);
}

#sales-support .ss-sub {
  margin: 18px 0 0;
  max-width: 760px;
  font-size: 18px;
  line-height: 1.65;
  color: var(--ss-muted);
}

#sales-support .ss-accent-purple { color: var(--ss-purple); }
#sales-support .ss-accent-green { color: var(--ss-green); }
#sales-support .ss-accent-blue { color: var(--ss-blue); }

/* Problem grid */
#sales-support .ss-problem-grid {
  margin-top: 42px;
  display: grid;
  grid-template-columns: 1fr 120px 1fr;
  gap: 18px;
  align-items: stretch;
}

#sales-support .ss-problem-card {
  position: relative;
  overflow: hidden;
  border: 1px solid var(--ss-line);
  border-radius: 30px;
  background: rgba(255, 255, 255, 0.92);
  padding: 28px;
  box-shadow: var(--ss-shadow);
}

#sales-support .ss-problem-card.sales::after,
#sales-support .ss-problem-card.support::after {
  content: "";
  position: absolute;
  width: 180px;
  height: 180px;
  border-radius: 50%;
  top: -90px;
  right: -70px;
  opacity: 0.25;
  filter: blur(4px);
}
#sales-support .ss-problem-card.sales::after { background: var(--ss-purple-soft); }
#sales-support .ss-problem-card.support::after { background: var(--ss-green-soft); }

#sales-support .ss-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  position: relative;
  z-index: 2;
}

#sales-support .ss-group-label {
  display: flex;
  align-items: center;
  gap: 12px;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 21px;
  font-weight: 800;
}

#sales-support .ss-icon-box {
  width: 46px;
  height: 46px;
  display: grid;
  place-items: center;
  border-radius: 14px;
  border: 1px solid var(--ss-line);
}
#sales-support .sales .ss-icon-box { background: var(--ss-purple-soft); color: var(--ss-purple); }
#sales-support .support .ss-icon-box { background: var(--ss-green-soft); color: var(--ss-green); }

#sales-support .ss-micro {
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: #94a3b8;
}

#sales-support .ss-problem-list {
  margin-top: 28px;
  display: flex;
  flex-direction: column;
  gap: 18px;
  position: relative;
  z-index: 2;
}

#sales-support .ss-problem-item {
  position: relative;
  padding: 20px 20px 20px 68px;
  min-height: 112px;
  border: 1px solid var(--ss-line);
  border-radius: 20px;
  background: #fff;
  transition: 0.25s ease;
}
#sales-support .ss-problem-item:hover {
  transform: translateY(-2px);
  box-shadow: 0 12px 30px rgba(21, 42, 84, 0.07);
}

#sales-support .ss-num {
  position: absolute;
  top: 20px;
  left: 20px;
  width: 34px;
  height: 34px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  font-size: 12px;
  font-weight: 900;
}
#sales-support .sales .ss-num { background: var(--ss-purple-soft); color: var(--ss-purple); }
#sales-support .support .ss-num { background: var(--ss-green-soft); color: var(--ss-green); }

#sales-support .ss-problem-item h4 {
  margin: 0 0 6px;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 18px;
  font-weight: 800;
}
#sales-support .ss-problem-item p {
  margin: 0;
  font-size: 14px;
  line-height: 1.55;
  color: var(--ss-muted);
}

#sales-support .ss-chip {
  display: inline-flex;
  margin-top: 10px;
  padding: 5px 9px;
  border-radius: 999px;
  background: #eef2f8;
  border: 1px solid var(--ss-line);
  font-size: 11px;
  font-weight: 800;
  color: var(--ss-muted);
}

#sales-support .ss-bridge {
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
}
#sales-support .ss-bridge::before {
  content: "";
  position: absolute;
  top: 8%;
  bottom: 8%;
  border-left: 1px dashed #cfd7e6;
}

#sales-support .ss-ai-pill {
  width: 108px;
  position: relative;
  z-index: 2;
  border: 1px solid var(--ss-line);
  border-radius: 26px;
  background: #fff;
  padding: 16px 12px;
  text-align: center;
  box-shadow: var(--ss-shadow);
}

#sales-support .ss-bot {
  width: 54px;
  height: 54px;
  border-radius: 18px;
  margin: 0 auto 10px;
  display: grid;
  place-items: center;
  background: #fff;
  border: 1px solid var(--ss-line);
  overflow: hidden;
}
#sales-support .ss-bot img {
  width: 36px;
  height: 36px;
  object-fit: contain;
  display: block;
}

#sales-support .ss-ai-pill strong {
  display: block;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 13px;
}
#sales-support .ss-ai-pill small {
  display: block;
  margin-top: 5px;
  color: #94a3b8;
  line-height: 1.3;
}

#sales-support .ss-transition-band {
  margin-top: 24px;
  border: 1px solid var(--ss-line);
  border-radius: 24px;
  background: var(--ss-surface);
  padding: 22px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}
#sales-support .ss-transition-band h3 {
  margin: 0;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 26px;
  font-weight: 800;
  letter-spacing: -0.03em;
}
#sales-support .ss-transition-band p {
  margin: 6px 0 0;
  color: var(--ss-muted);
}

#sales-support .ss-btn {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: none;
  background: var(--ss-blue);
  color: white;
  padding: 14px 20px;
  border-radius: 13px;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 14px;
  font-weight: 800;
  cursor: pointer;
  text-decoration: none;
  box-shadow: 0 10px 24px rgba(47, 103, 246, 0.2);
  transition: transform 0.2s, box-shadow 0.2s;
}
#sales-support .ss-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 14px 28px rgba(47, 103, 246, 0.28);
}

/* Solution */
#sales-support .ss-solution {
  background: linear-gradient(180deg, var(--ss-navy), #09182c);
  color: #fff;
  position: relative;
  overflow: hidden;
  padding: 84px 0;
}
#sales-support .ss-solution::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    radial-gradient(circle at 25% 20%, rgba(47, 103, 246, 0.15), transparent 28%),
    radial-gradient(circle at 82% 72%, rgba(24, 160, 94, 0.1), transparent 25%);
  pointer-events: none;
}
#sales-support .ss-solution .ss-eyebrow { color: #7aa1ff; }
#sales-support .ss-solution .ss-sub { color: #aab7ca; }
#sales-support .ss-solution .ss-h2 { color: #fff; }

#sales-support .ss-journey {
  margin-top: 50px;
  position: relative;
}

#sales-support .ss-journey-track {
  position: absolute;
  left: 7%;
  right: 7%;
  top: 106px;
  height: 2px;
  background: linear-gradient(90deg, rgba(116, 87, 246, 0.55), rgba(47, 103, 246, 0.5), rgba(24, 160, 94, 0.55));
  opacity: 0.9;
}

#sales-support .ss-journey-grid {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 14px;
}

#sales-support .ss-step {
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.075), rgba(255, 255, 255, 0.045));
  border: 1px solid rgba(255, 255, 255, 0.11);
  border-radius: 20px;
  padding: 20px 16px;
  min-height: 195px;
  backdrop-filter: blur(10px);
}
#sales-support .ss-step-icon {
  width: 46px;
  height: 46px;
  border-radius: 14px;
  display: grid;
  place-items: center;
  margin-bottom: 20px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: #a8c4ff;
}
#sales-support .ss-step h4 {
  margin: 0 0 8px;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 17px;
  font-weight: 800;
}
#sales-support .ss-step p {
  margin: 0;
  font-size: 13px;
  line-height: 1.55;
  color: #9fb0c7;
}
#sales-support .ss-step .ss-result {
  margin-top: 14px;
  display: inline-flex;
  padding: 6px 9px;
  font-size: 11px;
  font-weight: 800;
  border-radius: 999px;
  background: rgba(47, 103, 246, 0.14);
  color: #b7ccff;
}

#sales-support .ss-solution-bottom {
  margin-top: 28px;
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 20px;
}

#sales-support .ss-channel-panel,
#sales-support .ss-human-panel {
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 24px;
  background: rgba(255, 255, 255, 0.045);
  padding: 24px;
}

#sales-support .ss-channel-panel h3,
#sales-support .ss-human-panel h3 {
  margin: 0;
  font-family: 'Plus Jakarta Sans', sans-serif;
  font-size: 22px;
  font-weight: 800;
  letter-spacing: -0.02em;
}
#sales-support .ss-channel-panel p,
#sales-support .ss-human-panel p {
  margin: 6px 0 0;
  color: #9fb0c7;
  font-size: 14px;
}

#sales-support .ss-channels {
  margin-top: 20px;
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
}
#sales-support .ss-channel {
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.05);
  padding: 15px 12px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  font-size: 12px;
  color: #d7e1ef;
}
#sales-support .ss-channel-logo {
  width: 38px;
  height: 38px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  background: #fff;
  color: #0f172a;
  font-weight: 900;
  font-size: 16px;
  overflow: hidden;
}
#sales-support .ss-channel-logo img {
  width: 22px;
  height: 22px;
  display: block;
  object-fit: contain;
}
#sales-support .ss-channel-logo--chat {
  font-size: 18px;
  line-height: 1;
}

#sales-support .ss-handoff {
  margin-top: 20px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid rgba(255, 255, 255, 0.08);
}
#sales-support .ss-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: linear-gradient(135deg, #2f67f6, #7457f6);
  font-weight: 900;
  flex-shrink: 0;
}
#sales-support .ss-handoff strong { display: block; }
#sales-support .ss-handoff small {
  display: block;
  color: #8fa2bb;
  margin-top: 3px;
}

@media (max-width: 980px) {
  #sales-support .ss-problem-grid { grid-template-columns: 1fr; }
  #sales-support .ss-bridge { display: none; }
  #sales-support .ss-journey-track { display: none; }
  #sales-support .ss-journey-grid { grid-template-columns: 1fr; }
  #sales-support .ss-solution-bottom { grid-template-columns: 1fr; }
}

@media (max-width: 640px) {
  #sales-support .ss-section,
  #sales-support .ss-solution { padding: 64px 0; }
  #sales-support .ss-wrap { width: min(100% - 24px, 1180px); }
  #sales-support .ss-problem-card { padding: 20px; }
  #sales-support .ss-problem-item { padding-left: 58px; }
  #sales-support .ss-transition-band {
    align-items: flex-start;
    flex-direction: column;
  }
  #sales-support .ss-transition-band h3 { font-size: 22px; }
  #sales-support .ss-journey-grid { grid-template-columns: 1fr; }
  #sales-support .ss-channels { grid-template-columns: repeat(2, 1fr); }
  #sales-support .ss-h2 { font-size: clamp(28px, 8vw, 38px); }
  #sales-support .ss-sub { font-size: 16px; }
  #sales-support .ss-group-label { font-size: 18px; }
  #sales-support .ss-btn { min-height: 48px; width: 100%; justify-content: center; }
}

@media (max-width: 480px) {
  #sales-support .ss-section,
  #sales-support .ss-solution { padding: 48px 0; }
  #sales-support .ss-channels { grid-template-columns: 1fr; }
  #sales-support .ss-h2 { font-size: 28px; }
}